About ItemHunt
Our Mission
Buying and selling online in Kenya has always carried one big risk: trust. Many platforms are flooded with scammers, fake listings, and anonymous users. For many Kenyans, this makes online marketplaces unsafe — sometimes even dangerous.
Our app was built to change that.
Our Vision
We believe Kenyans deserve a safe, reliable, and transparent way to trade goods and services. By introducing real identity verification (KYC) for sellers, optional buyer verification, and an escrow option that secures payments until delivery is confirmed, we give both sides of the transaction peace of mind.
"Making online trade in Kenya as safe as buying from a trusted neighbor."
This Isn't Just Another Classifieds Site
It's a marketplace where:
Sellers are Accountable
No ghost accounts. Every seller is verified with real identity documents.
Buyers are Protected
No money lost to scams. Escrow protection secures every transaction.
Trust is Built In
Every transaction has a legal trail. Complete transparency and accountability.
Your Safety is Our Priority
Seller Accountability & Legal Protection
- KYC Verification: Every seller undergoes comprehensive Know Your Customer verification, including identity documents, address confirmation, and contact information verification.
- Legal Support: If any seller engages in fraudulent activities (robbery, scams, etc.), we will immediately follow up with the seller to resolve the issue. If the seller doesn't respond or the issue is serious, we will assist you in filing a legal complaint with the seller's verified details.
- Privacy Protected: We never share seller information directly with customers. All legal proceedings are handled through proper channels with law enforcement and legal authorities.
Buyer Payment Protection
- Escrow Protection: When you pay through our platform, sellers create invoices that you can pay securely on-site. We hold your payment for 48 hours before releasing it to the seller.
- Dispute Resolution: If you have any issues within those 48 hours, you can dispute the payment. Our free conflict resolution panel will investigate and resolve the matter fairly.
- Off-Platform Payments: While you're free to pay outside our platform, we cannot provide payment protection or dispute resolution for transactions not processed through our system.
Government Registered & Regulated
ItemHunt is fully registered with the Kenyan government and operates under proper regulatory oversight. This ensures that all our verification processes, data handling, and dispute resolution procedures meet official standards and legal requirements.
How ItemHunt Works
Post Your Request
Tell us what you need in 4 simple fields. No browsing through endless listings.
Get Verified Offers
Only verified sellers can make offers. No anonymous users or fake accounts.
Choose & Pay Securely
Select the best offer and pay through our secure escrow system. Money is held until delivery is confirmed.
Ready to Trade Safely?
Join thousands of Kenyans who are already trading safely on ItemHunt. Experience the difference that verification and protection make.